Report SiriusXM Radio Reception Problems

Has the Sirius / XM customer service improved helping customers upgrade to the latest software versions? I was becoming increasingly frustrated by the poor reception/coverage I am received on my Sirius Satellite radio S50 until I upgraded my software. Why is Sirius XM is losing signal for no reason?

As a huge Howard Stern fan if you miss a few seconds you might miss the entire punch line of a joke and its annoying. Unlike cell phone signals where the signal drops and your call is gone. Satellite radio just cuts in and out when you start entering an area where there is a poor view of the sky or you are on the edge of the terrestrial repeater network. I live in one of the largest most heavily populated cities in the U.S. (Los Angeles) and can't believe that I could be on the edge of a repeater network with such a large concentration of customers. After upgrading my S50 to the latest software my signal improved and I didn't need to start another website similar to DeadCellZones.com to allow other frustrated Sirius and XM radio to complain about poor signals. Apparently,a lot of other customers had a similar problem due to all of the comments below.

This coverage map does not reflect the terrestrial repeater coverage - the signal around most major metropolitan regions in the U.S. is much stronger due to the repeater network. A repeater is a ground-based broadcasting station. A repeater's signal coverage appears to be stronger than the standard satellite signal with approximately a 20-mile radius. The selection between picking up the terrestrial or satellite signal is automatic, and the radio will pick up whichever is significantly stronger. You can see whether your antenna is connected to a repeater by going into the radio's menu, selecting "antenna aiming", and seeing the two bar sets. The one marked "T" or "Terr" is the terrestrial repeater signal. If that is around one bar, it would probably be best to aim your antenna towards the nearest metro area to get the best signal.

Some people have satellite radio reception trouble if they live on the edge of a repeater signal, where both the terrestrial and satellite signals are equally strong for much of the day. If this is the case, it would likely be a good idea to shield either the side or top of the antenna with something metal to allow it easily to ect one signal or the other. This is likely an issue that will be resolved with newer generation radios.

SiriusXM is a satellite radio service that offers a wide range of audio programming, including music, news, sports, talk shows, and more. It provides coverage across North America, including the United States and Canada.

SiriusXM operates a fleet of satellites that transmit signals to a network of ground-based repeaters, allowing for seamless coverage in both urban and rural areas. The service can be accessed through specialized SiriusXM receivers, which are typically available as standalone devices, built-in options in certain vehicles, or as streaming options on mobile devices and computers.

Since SiriusXM uses satellites to transmit its signals, it offers coverage even in areas where traditional terrestrial radio signals may not be available. This makes it particularly useful for individuals traveling long distances or living in remote areas.

However, it's important to note that there may be some limitations to the coverage depending on factors such as buildings, trees, and other obstructions that may affect signal reception. In certain instances, such as when driving through tunnels or parking in underground garages, the signal may be temporarily interrupted.

If you are considering subscribing to SiriusXM or want to check the coverage in your area, it is recommended to visit their official website or contact their customer service. They will be able to provide you with detailed information regarding the coverage and service availability in your specific location.

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Sirius & XM Satellite Radio Coverage Map?

Report SiriusXM Radio Reception Problems