How to Report Cell Phone Reception Problems to AT&T, Verizon, Sprint, T-Mobile, MetroPCS, TracFone (Video)
Wireless coverage is a personal issue and most customers want transparency about where wireless service will work as advertised. Most coverage problems can be fixed with new cell phone towers, distributed antenna systems, picocells, repeaters and femtocells provided by the carrier
Step 1 - Select a carrier AT&T, Verizon, Sprint, T-Mobile or Other Carrier and search the map by zip code, city, state. Double click on pins to review the comments from others.
Step 2 - Grab the pin on the left-hand side of the map and drag it to the new location and add comments about the problem location and how often it occurs - In-building, Outdoors, Data Congestion, Dropped Calls
Step 3 - Share the map with your family, friends and colleagues to get the attention of your carrier in your neighborhood.
Step 4 - Check back frequently for comments posted by others, service providers to the carriers who try to fix the coverage problem with new antennas, cell phone towers, femtocells or repeaters.