U.S. wireless carrier Verizon is reportedly among a handful of other contenders (probably AT&T) are considering buying social media Twitter. The renewed speculation around a potential Twitter deal comes as Verizon attempts to navigate its way through a headache at Yahoo, which recently revealed a hack that impacted more than 500 million accounts. Reuters reported. As of yet, it remains unclear what the breach will mean for the Verizon-Yahoo deal.
However, we think AT&T or Verizon should buy Twitter because in my view the carriers provide the worst customer service on the planet compared to any industry. Twitter in my view could be a much better customer service tool vs a social media tool. It can be much quicker to get a response versus calling support which typically doesn't help much. Carriers get thousands of Tweets per day to their customer support Twitter handles. See all the Tweets at Verizon and AT&T customers service in real time below.
Tweets about @attcares